I called to purchase my daughter a camera for her birthday. Scott was great, he answered my questions, made a couple of suggestions, actually spoke English and had a since of humor. What a guy! I will order again as long as the camera is as good as I think it will be. I needed to get the camera in 3 days and was offered several shipping options. Overall the process was great and I look forward to getting her gift in hand. Thanks Scott!
- deeannajeffreys
I highly recommend Thunder Cameras!! Great prices, very knowledgable employees, Extremly fast shipping!! Wonderfull overall experience. Many Thanks.
- schantz
It is a great comfort to know there is an honest, reliable, knowledgeable and super friendly source for my photography needs online. My camera package arrived promptly, well packaged and in perfect condition! I will certainly recommend them and use them again!
- Ann M.
Was looking to purchase a high-end video camera at the best price and located Thunder Cameras. I did a lot of research on the specs of my camera and called many other stores to obtain my desired results. The sales rep here was honest and helpful throughout the buying process. He offered me everything I needed and it was a pleasent buying experience throughout. Thank you!
- trugoy1111
Great company. I actually order the wrong lens and the on-line clerk caught my problem, called me, and helped me get the correct lens for my camera. GREAT to do business with!
- Jabird15
After researching which camera to buy I then researched where to buy it. Thunder Camera had the best prices by far, I am very glad I found them. The sales people are a rare find, very helpful and very pleasant. Super fast shipping, my camera arrived in just 1 day, packaged perfectly. I will use Thunder Camera again and will recommend them to friends for sure. Thank you Thunder Camera.
Shutterbug in MA
- User Shutterbug
After contacting immediately after my online order went through; the customer service rep (Andy) informed me the item I wanted was actually discontinued and was being removed from the site. He politely took some time to offer a replacement item that was newer. Not only did he explain what happened he offered me a discounted price on the newer item as well as priority shipping. I would recommend Thunder Camera to anyone looking for a solid value and courtesy.
- c-radd
I spent a lot of time on the internet looking for a good deal on a canon rebel xsi for my son. I called Thunder Cameras and spoke with a salesperson. He was very friendly and knowledgeable. He helped me get all the accessories I needed to provide the best beginners package for my son. Thank you Thunder Cameras. Angelique
- Angelique
Great company to buy from. Very understanding and willing to do what it takes to make the sale. Would highly recommend. Thanks!!
- mrchips328
Knowledgeable and firiendly service. Quick turnaround time. What a difference compared to several vendors I have attempted to buy this item before.
Will shop with them for sure
- dzhafar
What a great experience talking to such an informed young man. Andy knew what he was talking about. He took the time to give me the information I was asking for. He's what I call an "Old Fashion Salesman". Courteous, informative,and wellspoken. I could have spent more somewhere else and possibly purchased the wrong camera. Andy also told me about a great lens, the new Sigma 18-250 @ a greatly reduced price. I will definately buy from Thunder Cameras again, and I'll ask for Andy @ ext.100.
Thanks, MBP Photography in Louisiana.
- markbill
I was a bit leary ordering a camera online but I have to say that Adam was more than helpful. He helped me pick out the perfect lens for my needs and was very informative. My experience with Thunder Cameras was very positive.
- Brenda Letellier
I am currently a combat photographer for the Marine Corps and I am finishing a five tour. I wanted to continue my photography career and finally purchased my first camera.
I recieved excellent customer service from Thunder Cameras. They were able to help me pick a camera better suited for me than me than the one I had originally chose. They also helped me find a lens and battery for it. I will definetly shop with Thunder Cameras again and recommend them to my friends. Thank you for your time and condsideration.
Respectfully,
Vanessa Barnes
- Vanessa Barnes
Overall I got a very good product for a very cheap price and the customer service was good too. The only thing that I would make sure of is that the battery you are expecting comes with your camera order on the first. They were very quick to work with me and make sure everything was correct on my order
- jdettin
Overall I got a very good product for a very cheap price and the customer service was good too. The only thing that I would make sure of is that the battery you are expecting comes with your camera order on the first. They were very quick to work with me and make sure everything was correct on my order.
- Joshua Dettinger
David was EXTREMELY helpful and knew about a wide variety of products! I got exactly what I wanted and he was willing to answer any questions and work with me to get the best product for me and my needs. I will DEFINITELY be doing business with them again!
- bertani04
This was my first order with Thunder Cameras and I wasn't really sure what to expect. However, I couldn't be happier! The customer service agent was wonderful and helped me get a great deal on a DSLR. I know that I saved $100s of dollars and will recommend this website to everyone I know. Which is quite a few since I was a photography major in college. :) - photogirl21
Andy was wonderful. He answered all my questions and made suggestions based on my needs not just to run up the tab. It was great to deal with someone who showed concern for me. - djbarricks
The salesmen were very helpful and courteous. - prizjr
David was a tremendous help. He was very courteous and helped me find my ideal package for a very good price. He was very knowledgeable. I received by Digital SLR with all the extras in one day. I highly recommend purchasing from Thunder Cameras. I am very weary when it comes to purchasing online, but that has changed after the experience I had. Some say that things that are too good to be true, don't really exist. In my case, it did exist. - tloves
I recently purchased a Nikon D90 from Thunder Cameras and had a very pleasant experience. I found my sales representative to be extremely knowledgeable and patient in describing a multitude of camera lens options that would best suit my needs. - camerman44
Before I write my review I want to make sure that my SALESMAN “ANDY” gets the credit he deserves for his outstanding customer service! I started a few months ago every night researching online for the best prices for the equipment I needed and what company could I trust with the $4,000 budget I was working with. I had saved for 4 years for this new equipment so it was very important to me I was getting what I really wanted. I told him that I mainly am a Sports & Portrait Photographer & that I really wanted the New Canon 70-200mm F/2.8 along with the Canon EF-S 18-200mm f/3.5-5.6 IS Lens for the NEW Canon 7D I would be buying. Andy said that they were very good lenses but the Sigma Lenses that were in the Sports package were just as good if not better. I was a little hesitant about changing my mind but he reassured me that if I was not happy that he would swap them out for my original choices. So fast forward to this week when my order arrived. When Andy said he would HOOK ME UP he was not lying!!!!! I could not believe what came in this package. Not Only my new Canon 7D and my new Sigma lenses but….are you ready for this?.......A 50” Deluxe Aluminum Tripod, A Deluxe Waterproof Camera bag, A Lens hood, a Compact Flash Digital Card Reader, a professional Power Grip, an extra Super High Capacity Lithium in Rechargeable battery with a free Car Charger, 2 UV lens filters, 8GB Professional Ultra-High Speed Error free card and so much more!!!! At first I thought it was the wrong order but no…. it was MY ORDER! Let’s just say it was Christmas in July for me.
I have been playing with my new stuff for a few days now and the only issue I had was the 28-70mm f/2.8-4.0 did not have the Image stabilizer that I thought. So I called Andy today and “NOT A PROBLEM” he was switching it out for me at NO CHARGE!
Not only was Andy’s Customer Service amazing, but his knowledge and understanding of the equipment was remarkable. On a scale of 1-10 Andy from Thundercameras.com rates a HIGH 11!!!!!! Thank you Andy….I can’t wait till football season starts so I can send you some photos taken with all my NEW EQUIPTMENT!!!!! Will I buy from thunder Cameras again? ABSOULUTLY! As a matter of fact…….I am making a list now of things I am going to buy with the leftover money from my budget!!!! I know, I know, I could not believe it either…..I still had a little leftover after all of that!
Thanks So Much Andy from Thundercameras!!!!!
Mimi - Mimi
I recently purchased a T2i Camera / Lens kit from Adam. He walked me through the pros and cons of the different lenses and available options (battery and SD card upgrades, etc.). This is my first DSLR and I appreciated his advice and recommendations. Following my purchase, I called with more questions and spoke with Andy in CS. Their customer service is the best - Andy spent time going over the benefits of the lenses and camera kit. I get the sense he will do what he can to make sure you are happy with your purchase. I spoke with Andy twice in the span of 3 days and am so impressed with his attitude and support.
For standard delivery, I couldn't have asked for anyting more! They shipped my package within 3 hours my order on Thursday evening and I received it Monday afternoon.
Packaging is new and there were no unexpected surprises when I opened the box.
Thanks! - ChrisKinVA
Thunder Camera is standing up for their slogan "your satisfaction is our guarantee". I was not happy with the first lens that I received for my Cannon camera and requested to make an exchange. The customer service department made a quick recommendation for a replacement lens. Thanks for backing up your pledge! - woodsey
I had a very good ordering experience with Thunder cameras. The operators were very helpful and gave me some very good discounts and all the prices were very competitive with all other online stores. I would definitely shop here again and will recommend them to all my friends and coworkers. I was actually a little nervous at first about how friendly and casual the operators were - they spoke english! and were easy to talk to; this actually made me wonder if this was a professional outfit until my order arrived and I discovered all my special requests had been fulfilled. I am very happy with my new camera! - suemelody
Outstanding customer service, Thunder Cameras Company was well aware of their merchandise when I asked questions. Speedy delivery and special offers they gave out was a good perk too. I will continue to do business with Thunder Cameras. - lothario86
I ordered my camera and accessories from Thunder Camera and quickly received my order. One item was backordered (from Sony) and after talking to Customer Service Thunder Camera had an acceptable replacement. Service overall was great and I"ll definitely order from Thunder Camera again.
- Greg Kinman -
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