I called to purchase my daughter a camera for her birthday. Scott was great, he answered my questions, made a couple of suggestions, actually spoke English and had a since of humor. What a guy! I will order again as long as the camera is as good as I think it will be. I needed to get the camera in 3 days and was offered several shipping options. Overall the process was great and I look forward to getting her gift in hand. Thanks Scott!
- deeannajeffreys
I highly recommend Thunder Cameras!! Great prices, very knowledgable employees, Extremly fast shipping!! Wonderfull overall experience. Many Thanks.
- schantz
It is a great comfort to know there is an honest, reliable, knowledgeable and super friendly source for my photography needs online. My camera package arrived promptly, well packaged and in perfect condition! I will certainly recommend them and use them again!
- Ann M.
Was looking to purchase a high-end video camera at the best price and located Thunder Cameras. I did a lot of research on the specs of my camera and called many other stores to obtain my desired results. The sales rep here was honest and helpful throughout the buying process. He offered me everything I needed and it was a pleasent buying experience throughout. Thank you!
- trugoy1111
Great company. I actually order the wrong lens and the on-line clerk caught my problem, called me, and helped me get the correct lens for my camera. GREAT to do business with!
- Jabird15
After researching which camera to buy I then researched where to buy it. Thunder Camera had the best prices by far, I am very glad I found them. The sales people are a rare find, very helpful and very pleasant. Super fast shipping, my camera arrived in just 1 day, packaged perfectly. I will use Thunder Camera again and will recommend them to friends for sure. Thank you Thunder Camera.
Shutterbug in MA
- User Shutterbug
After contacting immediately after my online order went through; the customer service rep (Andy) informed me the item I wanted was actually discontinued and was being removed from the site. He politely took some time to offer a replacement item that was newer. Not only did he explain what happened he offered me a discounted price on the newer item as well as priority shipping. I would recommend Thunder Camera to anyone looking for a solid value and courtesy.
- c-radd
I spent a lot of time on the internet looking for a good deal on a canon rebel xsi for my son. I called Thunder Cameras and spoke with a salesperson. He was very friendly and knowledgeable. He helped me get all the accessories I needed to provide the best beginners package for my son. Thank you Thunder Cameras. Angelique
- Angelique
Great company to buy from. Very understanding and willing to do what it takes to make the sale. Would highly recommend. Thanks!!
- mrchips328
Knowledgeable and firiendly service. Quick turnaround time. What a difference compared to several vendors I have attempted to buy this item before.
Will shop with them for sure
- dzhafar
What a great experience talking to such an informed young man. Andy knew what he was talking about. He took the time to give me the information I was asking for. He's what I call an "Old Fashion Salesman". Courteous, informative,and wellspoken. I could have spent more somewhere else and possibly purchased the wrong camera. Andy also told me about a great lens, the new Sigma 18-250 @ a greatly reduced price. I will definately buy from Thunder Cameras again, and I'll ask for Andy @ ext.100.
Thanks, MBP Photography in Louisiana.
- markbill
I was a bit leary ordering a camera online but I have to say that Adam was more than helpful. He helped me pick out the perfect lens for my needs and was very informative. My experience with Thunder Cameras was very positive.
- Brenda Letellier
I am currently a combat photographer for the Marine Corps and I am finishing a five tour. I wanted to continue my photography career and finally purchased my first camera.
I recieved excellent customer service from Thunder Cameras. They were able to help me pick a camera better suited for me than me than the one I had originally chose. They also helped me find a lens and battery for it. I will definetly shop with Thunder Cameras again and recommend them to my friends. Thank you for your time and condsideration.
Respectfully,
Vanessa Barnes
- Vanessa Barnes
Overall I got a very good product for a very cheap price and the customer service was good too. The only thing that I would make sure of is that the battery you are expecting comes with your camera order on the first. They were very quick to work with me and make sure everything was correct on my order
- jdettin
Overall I got a very good product for a very cheap price and the customer service was good too. The only thing that I would make sure of is that the battery you are expecting comes with your camera order on the first. They were very quick to work with me and make sure everything was correct on my order.
- Joshua Dettinger
David was EXTREMELY helpful and knew about a wide variety of products! I got exactly what I wanted and he was willing to answer any questions and work with me to get the best product for me and my needs. I will DEFINITELY be doing business with them again!
- bertani04
This was my first order with Thunder Cameras and I wasn't really sure what to expect. However, I couldn't be happier! The customer service agent was wonderful and helped me get a great deal on a DSLR. I know that I saved $100s of dollars and will recommend this website to everyone I know. Which is quite a few since I was a photography major in college. :) - photogirl21
Andy was wonderful. He answered all my questions and made suggestions based on my needs not just to run up the tab. It was great to deal with someone who showed concern for me. - djbarricks
The salesmen were very helpful and courteous. - prizjr
David was a tremendous help. He was very courteous and helped me find my ideal package for a very good price. He was very knowledgeable. I received by Digital SLR with all the extras in one day. I highly recommend purchasing from Thunder Cameras. I am very weary when it comes to purchasing online, but that has changed after the experience I had. Some say that things that are too good to be true, don't really exist. In my case, it did exist. - tloves
I recently purchased a Nikon D90 from Thunder Cameras and had a very pleasant experience. I found my sales representative to be extremely knowledgeable and patient in describing a multitude of camera lens options that would best suit my needs. - camerman44
PRIVACY POLICY
By placing this order online or via telephone you understand and agree to all our terms and conditions. For more information about our terms and conditions please see site under POLICIES.
Return Policy/ Procedure
We accept returns on products with in the 30 day return period on 35 mm equipment with a 10% restocking fee. and 7 day return period on all digital cameras,camcorders,digital lenses and flashes with a 15% restocking fees. Restocking fees & shipping/ handling/ insurance fees will be deducted from the credit card that we have on file. Please note all discounted sale packages are at final sale and non-refundable.
- Shipping, Handling, and Insurance charges are not refundable.
- Returns on all Audio and Video products, including Video cameras, Digital Cameras,DVD Players, Receivers, and Computer products and related accessories are accepted within thirty (30) days of receipt.
-All returns must have a Return Merchandise Authorization (RMA) clearly labeled on return box. Please call for RMA number prior to returning your package. Returns that are not clearly labeled with RMA number will not be accepted.
Orders maybe canceled with in 4 hours from time of purchase without any penalties. After the 4 hour period we are obligated to charge a 7% cancellation fee.
-Refused packages are subject to loss of shipping/handling and insurance.
-All returns must be in mint condition, with all of the following: Original manufacturer's box, unmarked instructions and manuals, Blank warranty and/or serial number cards, Cardboard and/or Styrofoam packaging, and all other included factory accessories.
-We cannot accept any returns on products with filled-out warranty cards or product registrations.
-All refunds posted within 10-14 days of receipt of return.
-All orders must be canceled by our customer service department via telephone.
-How Do I Make a Return?
To return an item, you must contact customer service during their normal business hours Mon-Thurs 11:00AM to 5:00PM EST at 1-877-888-5390 to obtain an RMA number.
